Frequently Asked Questions

Q: What type of roofing materials do you use?
A: We are an Owens Corning Preferred contractor and use Owens Corning products whenever possible.



Q: How long does replacing a roof typically take?
A: Typical roof replacement takes one to three days.



Q: Do we have to be out of the house when you are replacing the roof?
A: No, we typically work during the day while the customer is at work. This is not necessary, but it can be loud to have a crew on your roof.



Q: How do you calculate the amount of shingles I will need for my roof?
A: This is done by the square foot of your roof. We will either hand measure your home or use a satellite measuring service to get this information



Q: Why is there discoloring in my roof?
A: This is typically an algae and there are services for its removal. We use algae resistant shingle when replacing.



Q: What kind of ventilation can I use on my roof?
A: Ventilation is based on an individual house basis and will be chosen after inspection. We typically use ridge or box vents, but power vent can be used.



Q: My home was damaged by hail, what is the turn time to fix this?
A: This process will involve your insurance company and an adjuster. Typical time frame is 1 to 3 months. All leaks will be sealed until this process can be completed.



Q: I got my check from the insurance adjuster for hail damage, now what?
A: You will need to get your roof replaced and use the check to pay for it. There is typically another check for the remaining balance of depreciation issued upon the contractors completion of the repairs. We work with insurance companies daily and are happy to assist the homeowner with this process.



Q: Will you work with my insurance company to help me move forward with my roofing job?
A: We work with insurance companies daily and are happy to assist the homeowner with this process.


Q: What type of roofing materials do you use?
A: Owens Corning
Q: How long does replacing a roof typically take?
A: 1 to 3 days


Q: How can we get an estimate?
A: Call Chris for Free Estimate



Q: Do we have to be out of the house when you are replacing the roof?
A: No, but be aware it will be loud



Q: Can I remove ice from my roof?
A: Removing ice from your roof can damage the granules on the shingles. It is only recommended in extreme cases of leaks or damage



Q: What are ice dams?
A: An ice dam is an ice build-up on the eaves of sloped roofs of heated buildings that results from melting snow under a snow pack reaching the eave and freezing there. Correct installation and venting should prevent this from occurring.



Q: How do you calculate the amount of shingles I will need for my roof?
A: We measure the roof (either by hand or using satellite images) to obtain the correct square footage



Q: Why is there discoloring in my roof?
A: This can be due to algae. There are companies who treat this. It can also be caused by the sun fading the shingles in different areas of your home. Using a quality shingle from Owens Corning can help reduce this.



Q: What kind of ventilation can I use on my roof?
A: There are multiple venting solutions. We will discuss the best option for your home with you and/or include it in your estimate.



Q: Should I paint my house before siding takes place?
A: This would depend on what all is being decided and is best to discuss with your contractor



Q: Will siding crack or fade?
A: Siding can crack and fade. Typically this would happen over many years. You will be given replacement siding upon completion of the job



Q: How often do I need to replace siding?
A: An average is 20 years



Q: Is a full siding job the only option?
A: No, but matching siding can be difficult. We will be happy to discuss all options with you to make the process simpler



Q: What siding material do you recommend using?
A: NA, based on customer choice of color and composition



Q: Is there Maintenance involved after a siding job?
A: It is recommended that it be washed annually



Q: My home was damaged by hail, what is the turn time to fix this?
A: We will work with you to deal with insurance and make sure your home is safe to return to. Many claims are dealt with within 30 to 60 days.



Q: I got my check from the insurance adjuster for hail damage, now what?
A: You will also be given a scope of loss. We are happy to walk through this with you to determine all damage was covered. The check should be held for safe keeping and used to pay for the repairs of your home. We specialize in insurance claims and will walk you through this process.



Q: Will you work with my insurance company to help me move forward with my roofing job?
A: Yes. We like to meet with the adjuster to start working with your insurance company immediately.



Q: What sets you apart from your competition?
A: We are a local, family owned business who takes pride in our workmanship. We believe that good customer service is our foundation and strive to meet this need. We know home improvement and repairs are a large undertaking and want to work with you to make these as easy as possible.